Personal Information Protection Policy

Sumitomo Fudosan Esforta Co., Ltd.

We shall appropriately handle the personal information necessary for our businesses in compliance with the applicable laws and regulations in connection with personal information protection and the following policy:

(Principle of Appropriate Obtaining)
1. We shall not obtain any personal information by means of fraud or other illegal acts.

(Principle of Clarified Purpose)
2. We will specify the purpose of use of the personal information as far as possible in handling the information.

(Principle of Limited Use)
3. We shall use the personal information to the extent permitted by laws and regulations and necessary to accomplish the purpose.
4. We shall not provide the personal information to any third party except for the cases listed below.
(1) When it is permitted under the applicable laws and regulations.
(2) When the consent has been obtained from the persons concerned.

(Principle of Data)
5. We will make an effort to keep the correct and up-to-date personal information in our possession.

(Principle of Security)
6. We shall take necessary steps required for safe custody of the personal information to prevent leaks of the information, etc.
7. We shall place our employees and contractors under the necessary and appropriate supervision.

(Principle of Disclosure)
8. We will notify or publish the purpose of use of the personal information and the like.

(Principle of Individual Participation)
9. We shall handle appropriately the request to disclose, amend or discontinue use of the personal information and the like without delay.

(Principle of Responsibility)
10. We shall deal with complaints in connection with handling of the personal information appropriately and promptly.

Established on March 1, 2005
Revised on Apr 28, 2023

(*Our policy may be amended in accordance with amendments to the applicable laws and regulations and the like.)

Handling of Personal Information

Koji Uchikoba, CEO
Sumitomo Fudosan Esforta Co., Ltd.
(Personal Information Handling Business Operator)

We keep your personal information in order to conduct our businesses. The purpose of this document is to notify our customers that we comply with the Personal Information Protection Act of Japan with respect to the protection and handling of our customers' personal information.

1.Policy for personal information protection

Sumitomo Fudosan Esforta Co., Ltd. (hereinafter referred to as the "Company") will make an effort to appropriately protect and handle personal information by respecting, and being in compliance with, the applicable laws and regulations in connection with protection of personal information and social order.

2. Purposes of use of personal information

The Company uses the personal information that the Company collects in the businesses listed in (1) to the extent necessary for the purposes described in (2).

(1) Businesses

• (i) Fitness business, advertising business
• (ii) Businesses operated by companies in the Sumitomo Fudosan Group (Sumitomo Realty & Development Co., Ltd. and the consolidated subsidiaries listed in its annual securities report; the same applies hereinafter), including lease, subdivision, development, management, and sale/purchase of real estate (office buildings, condominiums, retail stores, detached houses, residential land, etc.); contracting, design, and supervision of construction/civil engineering works; real estate brokerage and consignment; entrusted management of condominiums, etc.; interior-related businesses; hotel operation; lease/management of event halls, conference rooms, etc.; operation and management of commercial facilities; operation of restaurants and convenience stores; operation of golf courses; life and non-life insurance agency services, etc.
• (iii) Businesses incidental or related to the businesses listed above, and businesses falling within the scope of the business purposes of the Company and companies in the Sumitomo Fudosan Group

(2) Purposes

• (i) Sales activities conducted by mail, telephone, e-mail, or through in-person visits, for the purpose of providing information, products, or services
• (ii) Promotion, brokering, etc. of operations necessary for providing information, products, and services (contacting for business negotiations/meetings; surveys for planning proposals; credit checks and examinations; verification of identity; applications and notification; acquisition of licenses, etc.; determination of stakeholders, financing, registration of land/buildings, etc.
• (iii) Conclusion and execution of contracts for the provision of information, products, and services
• (iv) Security, crime prevention, and safety management of facilities and buildings managed/operated by the Company and companies in the Sumitomo Fudosan Group
• (v) Management/operation of customer membership organizations
• (vi) After-sales services, repair/inspection of defects, etc.
• (vii) Marketing activities such as implementation of questionnaires and dealing with inquiries related to information, products, and services, analyzing customer trends, and surveys/analysis aimed at improving and developing information, products, and services

(viii) Other activities incidental or related to the businesses listed in (1) above

The Company will cease to provide information, products, or services in the event that a request is made by the customer.

Use of cookies:
If a customer views the Company's website or an email from the Company, the cookie information pertaining to the personal computer or device that the customer is using may be obtained by the Company or by an entrusted business operator, and this may be used for the purposes of improving the convenience of the Company's website at the time of use, statistical analysis related to the use status of the Company's website, and display of advertisements, etc.

https://english.sumitomo-rd.co.jp/themes/custom/sumitomo/assets/pdf/privacy_policy/notes_on_use.pdf

3.Provision to third parties

Following this "Handling of Personal Information", the Company may provide the personal information in our possession to third parties, to the extent permitted by the applicable laws and regulations in connection with personal information protection. Please contact the Information Desk listed in "6. Inquiries" to suspend the provision to third parties.

4. Joint use of personal information

The personal information the Company collects is used jointly as follows:

• (1) Categories of personal information 　 Personal information such as name, address, date of birth, place of employment, telephone number, e-mail address, etc., to the extent necessary within the scope of the purposes of use listed above in "2. Purposes of use of personal information," and personal information properly acquired by the Company from publicly available sources, such as commercial registers and real estate registers
• (2) Scope of joint users
  • Companies in the Sumitomo Fudosan Group (Sumitomo Realty & Development Co., Ltd. and the consolidated subsidiaries listed in its annual securities report; the same applies hereafter)
• (3) Purposes of use
  Same as the "2. Purposes of use of personal information" section above
• (4) Information manager
  Sumitomo Fudosan Esforta Co., Ltd.
  3-1-4 Nishishinjuku, Shinjuku-ku, Tokyo

5. Security control measures

The Company implements necessary and appropriate security control measures to manage the personal information the Company collects, and prevent risks such as leakage, loss, and damage. In addition, the Company exercises necessary and appropriate supervision of our employees and contractors (including subcontractors, etc.) who handle the personal information the Company collects.

6. Inquires

Personal Information Management Desk
Sumitomo Fudosan Esforta Co., Ltd.
3-1-4 Nishishinjuku, Shinjuku-ku, Tokyo 163-0023

TEL: 03-5320-3460 (Weekdays, 9AM - 5PM)
FAX: 03-5320-3465

Please contact the Information Desk above for questions, opinions, and complaints regarding personal information, as well as for disclosure of, amendment to, discontinuance of use of, and deletion of your personal information.

• * To learn more about the Company's privacy policy, please visit https://www.esforta.co.jp/privacy/

* "Handling of Personal Information" before April 27, 2023.

E.O.D

April 28, 2023